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FAQs

Organizing your trip to participate in any of our courses might raise a few questions, here we’ve answered the most common ones. Contact us if you still need help.

Our Courses

  • Will there be homework?

    Some teachers may give assignments to be completed after class but usually, it’s not the case.

  • Will there be a class on national holidays?

    If the course is published on a specific week, it means that teaching will take place as usual. Although, it’s not always the case with Spanish courses. If there is one holiday, then students will receive a discount for that week. In the event of two holidays occurring in the same week, we shall ensure that the classes missed during the first holiday are made up. However, please note that the classes missed during the second holiday will be deducted from your invoice.

    If there is a public holiday on a Monday the course begins on Tuesday.

  • Will I receive a certificate upon completion of the courses?

    Every participant receives a certificate of completion at the end of the course.

  • Where's the course taking place?

    All of our courses are held in our FU International Academy in Puerto de la Cruz, Tenerife.

  • What's the daily program at the school?

    As our courses are very diverse, there is no particular schedule for all of them. Usually, the theoretical part happens from 09:00 to 13:00 with a coffee break of 15-30 minutes. At 13:00 there is a lunch break for one hour, and after that participants can work on the practical part working on their projects or practicing what they learned. The teacher will be there to answer questions.

    For some courses, the schedule will be different. For example, Spanish courses or Spanish for Teachers will have a slightly different schedule. The same happens with Stress Management courses, Motivation, Empathic Communication, etc.

  • What if I like a course but the starting dates don't fit me?

    You can see the other dates with different courses, I’m sure you can find a few of them that will interest you!
    If you have a group that you want to bring, then we can organize an additional starting date just for you. The only requirement is the number of students, it should be six minimum!

  • In what language will the course be held?

    All the courses except Spanish courses are taught in English.

  • How much are the courses and what do they include?

    The basic course fee is 490€ which includes the following:

    • Organizational costs
    • Training materials
    • Europass & Training Certificate
    • Welcome breakfast
    • A visit to the Botanical Garden
    • Beach volleyball
    • Salsa lesson
    • Yoga session

    We can arrange additional services for you, such as accommodation (hotels & self-catering apartments), half-day and one-day trips, cultural activities, and airport transfer. Most of them can be added during the booking process.

  • How early should I book a course? Is it possible to book last minute, too?

    We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

  • How can I book a course with Learning in the Sun?

    Please follow this link to make a reservation for any preferred course!

  • How big are the classes usually? Is there a minimum number of students that have to be enrolled?

    Our groups (Spanish and Digital Marketing Courses) are made up of a minimum of 3 and a maximum of 10 students, the Soft Skills can have a maximum of 16 students. If only one or two students have enrolled in a group course, the course will normally still take place. However, we will reduce the teaching time to 75% (two students) or 50% (one student).

  • Are there classes on the weekend or in the evening?

    Our courses at the school take place in the morning and/or afternoon during weekdays.

  • Are the materials included in the price?

    Everything that you might need in the classroom is included.

Activities

  • What leisure time/extra-curricular activities do you offer?

    We offer welcome breakfast every Monday, farewell every Friday, a visit to the Botanical Garden, salsa/bachata class, yoga class, surf, Spanish culture class, and beach volleyball. Sometimes we have more extra activities like excursions, wine tasting, or language exchanges (depending on the week). You will have updated information on Mondays.

    Here you can find all our Culture and Leisure Activities.

  • What else can I do during my visit on the island?

    In your free time you can explore the island on your own, with students in the class or with other visitors. We can organize for your excursion to Teide National Park, whale and dolphin watching, small towns of Tenerife (Garachico, La Orotava), a day trip to another island - La Gomera, or a visit to Loro Parque or Siam Park.

    Here you can find all our Culture and Leisure Activities.

  • Is there a gym near the school?

    There’s a gym in our building that offers special fees to our students. Once you have arrived, you can visit the gym and decide if you want to sign up.

  • Do I have to pay for the leisure activities?

    Visit the botanical garden, welcome breakfast, beach volleyball, salsa, yoga, and Spanish culture lessons are all free.

    There is an additional charge for the trial surf lesson and weekend excursions.

  • Can I bring a friend to one of the activities?

    You can bring a friend to the salsa lesson, yoga class, culture lesson and beach volleyball. Trial surf lessons are dependent on the number of participants. Please consult it at the reception when you arrive.

School

  • Where's the course taking place?

    All of our courses are held in our FU International Academy in Puerto de la Cruz, Tenerife.

  • What's the daily program at the school?

    As our courses are very diverse, there is no particular schedule for all of them. Usually, the theoretical part happens from 09:00 to 13:00 with a coffee break of 15-30 minutes. At 13:00 there is a lunch break for one hour, and after that participants can work on the practical part working on their projects or practicing what they learned. The teacher will be there to answer questions.

    For some courses, the schedule will be different. For example, Spanish courses or Spanish for Teachers will have a slightly different schedule. The same happens with Stress Management courses, Motivation, Empathic Communication, etc.

  • What are your opening hours?

    The school’s reception is open from Monday to Friday from 08:45 until 16:00h.

  • What about the area where the school is? What else can I find in the neighborhood?

    The school is situated in the La Paz district, just across the street from the Botanical Garden. There are bars, restaurants, and supermarkets nearby the school. The area is well connected by bus, the bus stop Jardín Botánico is just in front of the school.

  • How far is the school from the beach?

    The lovely natural beach Playa Martiánez is within 18-minute walking distance from school and Playa Jardín is a 32-minute walk, while Playa El Bollullo is around 40 minutes away, but it would be a nice hike through the banana plantations.

Booking & Payment

  • When is the payment due?

    We require a deposit of 150€ to complete your registration for a course. The payment of the full course and accommodation amount can be made after registration if you wish. If not, you must pay the remaining balance at least 2 weeks before your arrival.

  • What's the cancellation policy?

    All cancellations must be made in written form. The cancellation date will be the date on which FU International Academy receives the written cancellation. We strongly recommend that you arrange insurance cover to protect yourself against the possibility of cancellation due to illness or accident.

    Cancellation fees (course and accommodation):

    • Up to 6 weeks before the start day - Full refund
    • Between 6 and 2 weeks before the start date - Deposit (€150)
    • 14 days or less before the start date - No refund

      Read more information on our Terms and Conditions page.
  • What's the cancellation policy?

    All cancellations must be made in written form. The cancellation date will be the date on which FU International Academy receives the written cancellation. We strongly recommend that you arrange insurance cover to protect yourself against the possibility of cancellation due to illness or accident.

    Cancellation fees (course and accommodation):

    • Up to 6 weeks before the start day - Full refund
    • Between 6 and 2 weeks before the start date - Deposit (€150)
    • 14 days or less before the start date - No refund

    Read more information on our Terms and Conditions page.

  • What type of credit cards do you accept?

    Visa and Mastercard.

  • What are your payment methods?

    You can either pay via PayPal or bank transfer.

  • How will I receive a confirmation of my reservation?

    After a reservation one of our team members will send you a confirmation email with all the necessary information. 

  • How long before the course do I have to sign up?

    The sign-up is open as soon as we announce the dates for the upcoming year. You can sign up at any point until we reach the maximum amount of students.

  • How far in advance should I book?

    We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

  • How early should I book a course? Is it possible to book last minute, too?

    We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

Accommodation

  • Which accommodation options do you offer?

    We have an option of a shared apartment with other students, we can recommend you hotels, and apart-hotels, and for Spanish students we have an option of Host-Family stays. For more details click here.

  • Where can I look online to organise my own accommodation?

    Here you can find all the accommodation options that we recommend in Puerto de la Cruz.

  • Where can I find photos of the accommodation types you offer?

    You can find pictures on our website.
    Check for further information here:

    Shared flat accommodation – general information

    Home-stay accommodation – general information

  • What type of accommodation do you provide for groups?

    It is recommended that groups stay in hotels or aparthotels where two or three students will share the same studio.

  • What is the best time to arrive at my accommodation?

    Check-in is on Sundays, however extra nights can be booked on request.

  • Is it possible to change my accommodation type after my arrival?

    If you are not completely satisfied, you can request a change one time. It is subject to availability, of course.

  • Is accommodation and/or transfer included?

    No, accommodation and transfer are not included in the price but we can organize them for you additionally.

  • How many people will be in the shared apartment?

    Each apartment can accommodate up to four students.

  • How far away is the accommodation from the school?

    Depending on the type of accommodation, it can take 5-20 minutes to walk there.

  • How do I get the key to my apartment?

    Puerto de la Cruz has meeting points where you can pick up the key if you arrive on your own. If you have booked a transfer for your arrival, the driver will give you the apartment key.

    But don’t worry, with your booking confirmation and accommodation details, we will send you all the information you need.

  • Can I rent an apartment if I am not a student in your school?

    The accommodation service is only available for our students.

  • Are there any locals living in the shared apartments?

    No, only our students share the apartments.

  • Are meals included in the price?

    No, meals are not included. Although, for your convenience we have our own cafetería Fu Café in the school. There you can enjoy a cup of coffee in the break and a lunch menu after the classes.

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