FAQs

Organizing your trip to participate in any of our courses might raise a few questions, here we’ve answered the most common ones. Contact us if you still need help.

Our Courses

  • Some teachers may give assignments to be completed after class but usually, itโ€™s not the case.

  • If the course is published on a specific week, it means that teaching will take place as usual. Although, itโ€™s not always the case with Spanish courses. If there is one holiday, then students will receive a discount for that week. In the event of two holidays occurring in the same week, we shall ensure that the classes missed during the first holiday are made up. However, please note that the classes missed during the second holiday will be deducted from your invoice.

    If there is a public holiday on a Monday the course begins on Tuesday.

  • Every participant receives a certificate of completion at the end of the course.

  • All of our courses are held in our FU International Academy in Puerto de la Cruz, Tenerife.

  • As our courses are very diverse, there is no particular schedule for all of them. Usually, the theoretical part happens from 09:00 to 13:00 with a coffee break of 15-30 minutes. At 13:00 there is a lunch break for one hour, and after that participants can work on the practical part working on their projects or practicing what they learned. The teacher will be there to answer questions.

    For some courses, the schedule will be different. For example, Spanish courses or Spanish for Teachers will have a slightly different schedule. The same happens with Stress Management courses, Motivation, Empathic Communication, etc.

  • You can see the other dates with different courses, Iโ€™m sure you can find a few of them that will interest you!
    If you have a group that you want to bring, then we can organize an additional starting date just for you. The only requirement is the number of students, it should be six minimum!

  • All the courses except Spanish courses are taught in English.

  • The basic course fee is 490โ‚ฌ which includes the following:

    • Organizational costs
    • Training materials
    • Europass & Training Certificate
    • Welcome breakfast
    • A visit to the Botanical Garden
    • Beach volleyball
    • Salsa lesson
    • Yoga session

    We can arrange additional services for you, such as accommodation (hotels & self-catering apartments), half-day and one-day trips, cultural activities, and airport transfer. Most of them can be added during the booking process.

  • We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

  • Please follow this link to make a reservation for any preferred course!

  • Our groups (Spanish and Digital Marketing Courses) are made up of a minimum of 3 and a maximum of 10 students, the Soft Skills can have a maximum of 16 students. If only one or two students have enrolled in a group course, the course will normally still take place. However, we will reduce the teaching time to 75% (two students) or 50% (one student).

  • Our courses at the school take place in the morning and/or afternoon during weekdays.

  • Everything that you might need in the classroom is included.

Activities

  • We offer welcome breakfast every Monday, farewell every Friday, a visit to the Botanical Garden, salsa/bachata class, yoga class, surf, Spanish culture class, and beach volleyball. Sometimes we have more extra activities like excursions, wine tasting, or language exchanges (depending on the week). You will have updated information on Mondays.

    Here you can find all our Culture and Leisure Activities.

  • In your free time you can explore the island on your own, with students in the class or with other visitors. We can organize for your excursion to Teide National Park, whale and dolphin watching, small towns of Tenerife (Garachico, La Orotava), a day trip to another island - La Gomera, or a visit to Loro Parque or Siam Park.

    Here you can find all our Culture and Leisure Activities.

  • Thereโ€™s a gym in our building that offers special fees to our students. Once you have arrived, you can visit the gym and decide if you want to sign up.

  • Visit the botanical garden, welcome breakfast, beach volleyball, salsa, yoga, and Spanish culture lessons are all free.

    There is an additional charge for the trial surf lesson and weekend excursions.

  • You can bring a friend to the salsa lesson, yoga class, culture lesson and beach volleyball. Trial surf lessons are dependent on the number of participants. Please consult it at the reception when you arrive.

School

  • All of our courses are held in our FU International Academy in Puerto de la Cruz, Tenerife.

  • As our courses are very diverse, there is no particular schedule for all of them. Usually, the theoretical part happens from 09:00 to 13:00 with a coffee break of 15-30 minutes. At 13:00 there is a lunch break for one hour, and after that participants can work on the practical part working on their projects or practicing what they learned. The teacher will be there to answer questions.

    For some courses, the schedule will be different. For example, Spanish courses or Spanish for Teachers will have a slightly different schedule. The same happens with Stress Management courses, Motivation, Empathic Communication, etc.

  • The schoolโ€™s reception is open from Monday to Friday from 08:45 until 16:00h.

  • The school is situated in the La Paz district, just across the street from the Botanical Garden. There are bars, restaurants, and supermarkets nearby the school. The area is well connected by bus, the bus stop Jardรญn Botรกnico is just in front of the school.

  • The lovely natural beach Playa Martiรกnez is within 18-minute walking distance from school and Playa Jardรญn is a 32-minute walk, while Playa El Bollullo is around 40 minutes away, but it would be a nice hike through the banana plantations.

Booking & Payment

  • We require a deposit of 150โ‚ฌ to complete your registration for a course. The payment of the full course and accommodation amount can be made after registration if you wish. If not, you must pay the remaining balance at least 2 weeks before your arrival.

  • All cancellations must be made in written form. The cancellation date will be the date on which FU International Academy receives the written cancellation. We strongly recommend that you arrange insurance cover to protect yourself against the possibility of cancellation due to illness or accident.

    Cancellation fees (course and accommodation):

    • Up to 6 weeks before the start day - Full refund
    • Between 6 and 2 weeks before the start date - Deposit (โ‚ฌ150)
    • 14 days or less before the start date - No refund

      Read more information on our Terms and Conditions page.
  • All cancellations must be made in written form. The cancellation date will be the date on which FU International Academy receives the written cancellation. We strongly recommend that you arrange insurance cover to protect yourself against the possibility of cancellation due to illness or accident.

    Cancellation fees (course and accommodation):

    • Up to 6 weeks before the start day - Full refund
    • Between 6 and 2 weeks before the start date - Deposit (โ‚ฌ150)
    • 14 days or less before the start date - No refund

    Read more information on our Terms and Conditions page.

  • Visa and Mastercard.

  • You can either pay via PayPal or bank transfer.

  • After a reservation one of our team members will send you a confirmation email with all the necessary information.ย 

  • The sign-up is open as soon as we announce the dates for the upcoming year. You can sign up at any point until we reach the maximum amount of students.

  • We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

  • We recommend booking your course as soon as you have decided to participate. Last minute bookings may be possible depending on the number of students in our courses.

Accommodation

  • We have an option of a shared apartment with other students, we can recommend you hotels, and apart-hotels, and for Spanish students we have an option of Host-Family stays. For more details click here.

  • Here you can find all the accommodation options that we recommend in Puerto de la Cruz.

  • You can find pictures on our website.
    Check for further information here:

    Shared flat accommodation โ€“ general information

    Home-stay accommodation โ€“ general information

  • It is recommended that groups stay in hotels or aparthotels where two or three students will share the same studio.

  • Check-in is on Sundays, however extra nights can be booked on request.

  • If you are not completely satisfied, you can request a change one time. It is subject to availability, of course.

  • No, accommodation and transfer are not included in the price but we can organize them for you additionally.

  • Each apartment can accommodate up to four students.

  • Depending on the type of accommodation, it can take 5-20 minutes to walk there.

  • Puerto de la Cruz has meeting points where you can pick up the key if you arrive on your own. If you have booked a transfer for your arrival, the driver will give you the apartment key.

    But donโ€™t worry, with your booking confirmation and accommodation details, we will send you all the information you need.

  • The accommodation service is only available for our students.

  • No, only our students share the apartments.

  • No, meals are not included. Although, for your convenience we have our own cafeterรญa Fu Cafรฉ in the school. There you can enjoy a cup of coffee in the break and a lunch menu after the classes.

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