All cancellations must be made in written form. The cancellation date will be the date on which FU International Academy receives the written cancellation. We strongly recommend that you arrange insurance cover to protect yourself against the possibility of cancellation due to illness or accident.
Tuition or accommodation fees are not refundable if a participant arrives late or wishes to leave a course that has already started or leaves accommodation that has already been occupied. FUIA will not refund any fees due to absence or illness.
Absence from classes: In group lessons, and courses for two students, missed classes will not be made up under any circumstances. One-to-one language training can only be cancelled free of charge if FUIA receives notification at least 24 hours before the start of the course. Please note: For Monday courses, notification must be received by 12:00 noon on the preceding Friday. If notification is received in time as described above, the missed training units can be rescheduled for either before or after the originally scheduled session.
Booking changes: The student must pay a €50 administration fee for each request for changing the course, the accommodation or school location within 2 months before starting the course. Please take into account that short-termed changes of your booking are only possible when it won’t affect other students.
The following terms apply for a letter of invitation issued by FU International Academy for the Spanish embassy: Should the visa not be issued, FU International Academy guarantees the refund transfer of payment, less costs incurred, such as postage costs (e.g. DHL), bank charges and an administration fee of € 150. The rejection must be documented in an official confirmation presented with the original letter of invitation. Cancellation of the language course after receipt of the visa is only possible when supported by documentation from the Spanish embassy proving that the participant has renounced entry into Spain. If the participant has already entered Spain, cancellation of the course is no longer possible.